Printing from remote pc to local mac

CDL
CDL Posts: 2
edited December 2023 in General questions

I'm having an issue attempting to print from the remote pc at the office to my local printer at home. I’ve done this flawlessly for several years with no changes to either the office pc, my home mac and the same HP laser pro MFP M477 and all of a sudden I am not able to print. 

I've restarted both computers, checked queues (there's never any jobs waiting in either the local queue or the remote queue after hitting print), ran troubleshooting on the local pc in printer settings (it said all is honkey dory) , made the local printer the default printer for team viewer on the remote, turned off firewalls on both computers at the same time, deleted the teamviewer 'printer' on the remote pc, re-initiated same printer, etc etc.

I can't think of anything else to do.

I can print from my local pc to the local printer with no issues.

What changed?

Can anyone help me?

Answers

  • brocobill
    brocobill Posts: 1

    Did you figure anything out? I am having the same exact issue recently since updating my Mac. Thanks :)

  • CDL
    CDL Posts: 2

    No cannot figure it out...

  • CO_Conifers2024
    CO_Conifers2024 Posts: 1

    I am having the exact same issue as CDL regarding my printer. For years have been able to print remoting from my PC office computer to my remote home office MAC computer. When I go to check the "Activate Teamviewer Printing" its now a light shade of print. It lets me check it but no printing occurs.

    Did anyone figure this out?

  • Eastend
    Eastend Posts: 1

    Hi everyone,

    I had the same problem. I had to uninstall the app and reinstall.

    When uninstalling do it from setting on TeamViewer.

    Hopefully it works you guys!

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