How do I cancel my subscription and avail myself of the 7day money back guarantee.

MSE08_
MSE08_ Posts: 2
in Licensing

This is impossible. Even though I have paid for a 12 month service I cannot access anything as I am treated as a free license and am always locked out.

I want a refund.

Answers

  • Ying_Q
    Ying_Q Posts: 2,689 Moderator ☑

    Hello @MSE08_,

    Thank you for visiting the Community!

    We are sorry to see you leaving! For cancellation, please get in touch with the TeamViewer Support Team by phone ☎ or online chat 💬 on the TeamViewer homepage. The support agent is happy to help and assist with the request. 

    Best,

    Ying_Q

    Community Moderator/中文社区管理员
  • Marcus_a1369
    Marcus_a1369 Posts: 2

    I have read and followed the instructions on here to cancel my account. I no longer need it and it seems I can't cancel it.

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