Blocked servicecamp

Options

Each year our servicecamp for our users stops to work. Reportedly due to unpaid service. But this is NOT true - everything is paid. This situation is very annoying for our users and is damaging our name :-( Does anybody know the reason, please? Thank you. Stepanka

Comments

  • Valeria2
    Valeria2 Posts: 549 Moderator
    Options

    Hi @Stepanka_T,

    Welcome to our Community!

    First of all, we apologize for the inconvenience that this situation represents for your work dynamics.

    We did some internal research, and the issue was already fixed from our side, please try to login again to your ServiceCamp, it should be working.

    Please let us know the results and if you have further questions don't hesitate to contact us, we are here to assist you.

    We appreciate your patience.

    Best,

    Valeria

    Spanish Community Moderator

    Moderadora de la Comunidad en Español

  • Stepanka_T
    Stepanka_T Posts: 2 ✭✭
    Options

    Hi @Valeria2 ,

    the licence was corrected and servicecamp is working again. Thank you


    Regards,

    Stepanka

  • Valeria2
    Valeria2 Posts: 549 Moderator
    Options

    Hi @Stepanka_T ,

    Thank you so much for getting back to us.

    We are happy that your ServiceCamp license works again.

    Have a nice day!

    Valeria

    Spanish Community Moderator

    Moderadora de la Comunidad en Español