"An error occurred while logging into your account. Please try again."

Ronald_R Posts: 1
edited February 8 in Account

My account is unable to login thru the teamviewer program. And when I login thru the website, I'm able to but there's an error message "An unspecified error occurred. mWXdamKkHdr-3-3-44-WsH"

Can anyone help.. Thank you.



  • jgcooper
    jgcooper Posts: 1
    edited January 8

    Hello - just logged into the web portal and all my computers have disappeared.

    Logging in via the app also yields an issue with my account

    Screenshots attached - please help

  • RobSharp
    RobSharp Posts: 2 ✭✭

    Same issue here, started this morning for me

    TVMDF Posts: 2 ✭✭

    The same !

    TVMDF Posts: 2 ✭✭

    The same !

  • ecueil
    ecueil Posts: 4 ✭✭

    "An error occured while logging into your account. Please try again."

    I keep getting the same message , TeamViewer not working

  • d_A
    d_A Posts: 2 ✭✭

    "An error occured while logging into your account. Please try again."

  • jakubf
    jakubf Posts: 1

    The same!!!

  • Ntalk
    Ntalk Posts: 1

    What happen...

    The same!!

  • Celina_HC
    Celina_HC Posts: 1


  • Helen2212
    Helen2212 Posts: 1

    Same for me this morning. Unable to sign into the Windows desktop app so cannot support my users. Any answers?

  • Lisajayne1
    Lisajayne1 Posts: 1

    Same 8/1/24 9.38 am

  • Craig_Anders
    Craig_Anders Posts: 2 ✭✭

    Yeah same issue here for a few of our engineers, plus ones who can get on some of the sites are not accesible

  • Craig_Anders
    Craig_Anders Posts: 2 ✭✭

    See they have updated service status now to show these faults

  • jaumegomez
    jaumegomez Posts: 1

    Same here

  • Acorn_IT
    Acorn_IT Posts: 1

    Service Status link: TeamViewer Status

    Login Issues

    Investigating - We are currently investigating an issue affecting the login services.

    Jan 08, 2024 - 10:32 CET

  • Same with me

  • James2489
    James2489 Posts: 3 ✭✭

    Happened ti me this morning. Uninstalling and a fresh reinstall worked for me.

  • James2489
    James2489 Posts: 3 ✭✭

    Uninstall (check the remove settings box) and reinstall.

  • James2489
    James2489 Posts: 3 ✭✭

    Update: the same thing happens when I switch back to the old interface, so it is forcing me to use the new one which is useless.

  • Zif
    Zif Posts: 1

    Same with me!!

  • luwk
    luwk Posts: 1

    Same here... Other team members are working fine though...

  • Alex_C
    Alex_C Posts: 1

    Same as above. "An error occurred while logging into your account". Started around 0930 this morning.

  • ndzhalazova
    ndzhalazova Posts: 1

    Same here, same message, tried uninstall and install and restart several times, it does not work.

  • ZebraTV
    ZebraTV Posts: 1

    Same here :(( It's lost all my devices and I can't seem to work out how to reconnect

  • summerisle
    summerisle Posts: 1

    Same thing here on 2 pc's - online and new interface work but old interface no longer can login

  • Drewshifu
    Drewshifu Posts: 3 ✭✭

    Suddenly started getting this message on OLD interface across multiple devices. Can't login, restarting, reinstalling...nothing works. What is going on? Nothing changed that I'm aware of since this occured.

  • Zogra
    Zogra Posts: 3 ✭✭

    since today i get this message when i try to connect "an error occurred while logging into your account" whats the problem? I cant open ticket also.

  • Drewshifu
    Drewshifu Posts: 3 ✭✭

    Can't login to account anymore. Restarted, re-installed. Nothing fixing the problem. Using old interface but I don't see any explanation for why this should stop working.

  • Drewshifu
    Drewshifu Posts: 3 ✭✭

    Also having the same issue.

  • nabunabeel
    nabunabeel Posts: 1
    edited January 8

    hellp please help

    an error occured while logging intour account