Authorization rejected

barkwoof
barkwoof Posts: 1
edited January 2024 in Mobile

I can no longer connect to TeamViewer with my iOS devices. It worked flawlessly for years. Is there a setting I can fix to allow unsupervised connection? If I was at the computer to accept wouldn't need the software.

Answers

  • Valeria2
    Valeria2 Posts: 630 Moderator

    Hi @barkwoof;

    Thank you for contacting our Community for the first time, happy to have you here!

    We are sorry that you are experiencing connection issues.  

    To allow unsupervised connections we would suggest you install, in the remote side a Host module, which is design for unattended access, and you won´t need permission or confirmation to access a device.

    However, would be very interesting to understand if there was made any change in the remote such as an update and if you could send us the screenshot with the error message.

    We hope you find this suggestion useful and keep us posted on the possible changes done.

    Have a nice day!

    Valeria

    Moderadora de la Comunidad en Español/ Spanish Community Moderator