.tvs file does not open from a different computer

Tpd2024
Tpd2024 Posts: 1
edited January 2024 in General questions

Hello,

I've been having this problem for a while now: basically I have TeamViewer on one server and on another file server I have my .tvs file that I want to be able to start from a third separate machine using Citrix Workspace(let's call it WS1). If I try to open the file using File Explorer through the Citrix Workspace i double click it and it works fine because it starts it directly from the file server and the video plays with no problem but if I try to open it while the .tvs file is not on the file server but copied on the desktop of WS1, where I start Citrix Workspace from, the TeamViewer window opens but the file doesn't play when i double click it.

I'm using the full version of TeamViewer and the latest version of Citrix Workspace

Help would be greatly appreciated, thank you