Send the link

Hola,


is it posible to send just link on teamviewer to someone to help him?

The question is because I wanna help to my father on his comp, but he is not able to to download teamviewer and so on.

Answers

  • Akiho
    Akiho Posts: 1,413 Moderator

    Hola @hermosamujer,

    Welcome to the community and thank you for reaching out to us.

    Answering your question, YES, the remote user can take support without downloading TeamViewer and using the session link instead.

    To do this, you can generate the session code on the TeamViewer full client, and send the link to your father.

    We also have a step-by-step guide that explains the required settings and procedures for both remote and local users. Please check more detailed information here: Provide attended remote support

    If you have not downloaded the TeamViewer full client on your device, the following link directs you to the TeamViewer download page: https://www.teamviewer.com/en/download and you can find more information on the installation here: Download and install TeamViewer Remote


    Please keep us updated on how this goes.

    Hope you can help your family smoothly with TeamViewer.

    Best,

    Akiho


    Japanese Community Moderator / コミュニティモデレーター