Send the link
Hola,
is it posible to send just link on teamviewer to someone to help him?
The question is because I wanna help to my father on his comp, but he is not able to to download teamviewer and so on.
Answers
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Hola @hermosamujer,
Welcome to the community and thank you for reaching out to us.
Answering your question, YES, the remote user can take support without downloading TeamViewer and using the session link instead.
To do this, you can generate the session code on the TeamViewer full client, and send the link to your father.
We also have a step-by-step guide that explains the required settings and procedures for both remote and local users. Please check more detailed information here: Provide attended remote support
If you have not downloaded the TeamViewer full client on your device, the following link directs you to the TeamViewer download page: https://www.teamviewer.com/en/download and you can find more information on the installation here: Download and install TeamViewer Remote
Please keep us updated on how this goes.
Hope you can help your family smoothly with TeamViewer.
Best,
Akiho
Japanese Community Moderator / コミュニティモデレーター
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