I tried to activate my license but It says I couldn't because of my previous business License

GSTKang · 2024-01-29T03:18:50+00:00

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I tried to activate my Teamviewer remote access but due to the previous Teamviewer Corporate License I couldn't Activate it and Cancel the license! I have purchase Teamviewer remote access on another account and would like to cancel the Teamviewer remote Access license on this account.

I tried Contacting support but since I can't activate the Teamviewer Remote Access account I can't submit a ticket.

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Akiho

Hi @GSTKang,

Thank you for reaching out to the Community and we are sorry about the inconvenience caused.

In this case, please reach out to our support team by chat.

A licensed TeamViewer account is required to access the support portal, however, chat could be an alternative method to reach out to our support team.

If you are still facing any difficulties contacting our support team, please let us know here again.

Thanks for your understanding and patience in this process.

Warm regards,

Akiho