TeamViewer on a Windows 2022 server

I've installed TV on this server and when I disconnect from remote desktop, TV shutsdown. When I remote desktop back into the computer, TV is back running.

Best Answer

  • Ying_Q
    Ying_Q Posts: 2,582 Moderator
    Answer ✓

    Hi @bmaninparadise,

    Welcome back to the TeamViewer Community!

    While running an RDP session, please ensure that the window is not minimised for TeamViewer to capture the screen. We explain more about TeamViewer with RDP connections in this article - Black screen after starting a connection.

    Also, we would like you to pay attention to TeamViewer ID when working in a server environment. TeamViewer will have different user IDs but only ONE server ID. Please check it out properly prior to the remote connections.

    Let me know if you still have any uncertainty or questions about the connections.

    Best,

    Ying_Q

    Community Moderator/中文社区管理员

Answers

  • Ying_Q
    Ying_Q Posts: 2,582 Moderator
    Answer ✓

    Hi @bmaninparadise,

    Welcome back to the TeamViewer Community!

    While running an RDP session, please ensure that the window is not minimised for TeamViewer to capture the screen. We explain more about TeamViewer with RDP connections in this article - Black screen after starting a connection.

    Also, we would like you to pay attention to TeamViewer ID when working in a server environment. TeamViewer will have different user IDs but only ONE server ID. Please check it out properly prior to the remote connections.

    Let me know if you still have any uncertainty or questions about the connections.

    Best,

    Ying_Q

    Community Moderator/中文社区管理员
  • bmaninparadise
    bmaninparadise Posts: 4 ✭✭

    Thank you!

    Yes, it was the server ID I was missing!

    Have a good day.