Ladies and Gentlemen
I hope you can help me solve my problem:
I work with a laptop Akoya and Win11. I occasionally use this device to help my neighbor solve her problems on her Win 10 PC using teamviewer.
While I can access her PC from my desk, she is still able to work on her PC in parallel with her mouse or keyboard, as it should be.
I have finally motivated my wife to get involved with digital things too. She has a slightly older surface 2 with win10 at her disposal for this purpose. However, when I access this laptop as usual via teamviewer, the laptop is locked for her, i.e. she cannot perform any actions in parallel, neither with the mouse nor with the keyboard. Conversely, if I access my Akoya win 11 laptop from this surface 2 win 10, I can also work on this externally controlled laptop using the mouse or keyboard.
My question: what settings do I have to make on the surface 2 in order to be able to continue working with the mouse and keyboard on this laptop even when it is controlled externally?
Thank you in advance for your efforts and suggestions.
Greetings J. Alfter