why can my android and PC not connect (through TeamViewer) ?

jphilippa
jphilippa Posts: 38
in General questions

I have used Teamviewer on my PC quite a lot to connect to other PCs. Now I have installed the app on my Android mobile. I can not get a connection. The phone uses the WIFI from the same modem that provides internet to the PC through ethernet cable. Help sought.

Answers

  • jphilippa
    jphilippa Posts: 38

    Problem solved - help no longer sought.

  • JenW
    JenW Posts: 1,236 Senior Moderator ☑

    Hi @jphilippa,

    Thank you for the update!

    We're happy to hear that your problem has been solved.

    Feel free to share the troubleshooting you did, to help other users in the same situation 🙂

    Have a great day,

    Jen

    Modératrice Communauté Francophone 💌 French Community Moderator

  • jphilippa
    jphilippa Posts: 38

    I would like to share, but it's a bit hard to CLEARLY write down the steps - although I succeeded, I am not 100% sure of how I achieved it. So I decline the request.

  • JenW
    JenW Posts: 1,236 Senior Moderator ☑

    No worries @jphilippa 🙂

    The good news is that it's up and running for you!

    Best,

    Jen

    Modératrice Communauté Francophone 💌 French Community Moderator

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