Why does my PAID Remote subscription continue to cut off my sessions and ask me to buy a license?

DaleSchatz Posts: 3 ✭✭

I've downloaded what I've been told to download on both my Remote device and my dad's "host device", but my PAID remote account does not function like a paid account. I keep getting thrown off the session with a window that asks me to buy a license. What's wrong? Thanks! Dale