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Renate_07
Renate_07 Posts: 2
in General questions

Why is my sisters computer showing the Kennwort in Asterix? she has recently done a windows 10 security update - how do change this back?

My account is privat and i dont earn money with helping her sometimes.

Answers

  • JenW
    JenW Posts: 1,236 Senior Moderator ☑

    Hi @Renate_07,

    We're happy to read your first post in our Community!

    Could you please be a bit more specific about the password (Kennwort) you're seeing in Asterisk?

    Indeed, the TeamViewer password, next to the ID is never in asterisk, only a dash ( - ) appears when this random password is deactivated.

    With more details, we will be able to help you further 🙂

    Best,

    Jen

    Modératrice Communauté Francophone 💌 French Community Moderator

  • Renate_07
    Renate_07 Posts: 2

    my sister downloaded the newest version of TEamviewer on her PC and now it is working again

    Thank you for your concern

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