Contacting support from different email?

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luigivento
luigivento Posts: 3 ✭✭
edited February 15 in General questions

I'm getting ridiculous "no ticket was created" responses if I reply to my ticket with an alias [removed per Community Guidelines] Then I forward the whole thing to [removed per Community Guidelines] still no response for days.

Why does it have to be so complicated? I'm using the ticket number that should be enough for at least a reply.

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