Buddy List

RAS_HG
RAS_HG Posts: 2 ✭✭

What is a Buddy List and how is created?

Answers

  • JeanK
    JeanK Posts: 6,981 Community Manager 🌍

    Hi @RAS_HG,

    Thank you for your post!

    Could you please be more specific on what you are referring to?

    Maybe a screenshot would help me understand it better. 🙂

    Thanks in advance,

    /JeanK

    Community Manager

  • RAS_HG
    RAS_HG Posts: 2 ✭✭

    I'm attempting to move a set of tablets from one group into another. I receive the following message: "The selected entries could not be moved to group XXXX (group name omitted intentionally)". Each tablet that I am attempting to move is then listed with another message which states "This buddy is already in your buddy list (BuddyAlreadyExists: 12).


    The tablets are not in the group I am attempting to move them into. What creates a Buddy List and how does it work?

  • JeanK
    JeanK Posts: 6,981 Community Manager 🌍

    Have you checked your device list via https://login.teamviewer.com/ under Devices Groups or Groups to see if these devices are still hidden somewhere in some groups?

    /JeanK

    Community Manager