Unable to Connect desktop to laptop, but able to Connect laptop to desktop

shafted
shafted Posts: 14
edited February 2024 in General questions

This problem just began today - it worked yesterday.

When I choose the laptop name from TeamViewer on the desktop, the "Connect" button is grayed out. [As is the Connect button for a third pc in the house.]

When I go to the laptop and select the desktop, the Connect button becomes active and I can make a successful connection.

Can anyone help me to recover the ability to Connect "from" my desktop?

I have the free version.