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1 - 1 of
11
Hello @Basiir,
Welcome to our Community, happy to have you here!
As you mentioned with your Macbook Pro 20214 with Big Sur your TeamViewer v11 doesn´t work because version 11 can be used up to macOS 10.12 (Sierra), as you can see in the following table:
For details: Supported operating systems for TeamViewer (Classic) - TeamViewer Support
The suggestion would be to update your license.
However, we would recommend calling our customer support team for more help on this matter o guidance in your case.
We hope you find the right solution and in case of any other doubt or concerns please don´t hesitate to contact us.
Best,
Valeria.
Moderadora de la Comunidad en Español/ Spanish Community Moderator
Hello @Basiir,
Welcome to our Community, happy to have you here!
As you mentioned with your Macbook Pro 20214 with Big Sur your TeamViewer v11 doesn´t work because version 11 can be used up to macOS 10.12 (Sierra), as you can see in the following table:
For details: Supported operating systems for TeamViewer (Classic) - TeamViewer Support
The suggestion would be to update your license.
However, we would recommend calling our customer support team for more help on this matter o guidance in your case.
We hope you find the right solution and in case of any other doubt or concerns please don´t hesitate to contact us.
Best,
Valeria.
Moderadora de la Comunidad en Español/ Spanish Community Moderator