Teamviewer v11 can not be installed in Big Surr (Macbook Pro 2014)

Basiir
Basiir Posts: 1 Newbie

I have 3 life time license for Teamviewer 11. But unfortunately cannot be install in my macbook pro 2014. is there any DMG installation files that support Big Surr (Macbook Pro 2014)?

Best Answer

  • Valeria2
    Valeria2 Posts: 515 Moderator
    Answer ✓

    Hello @Basiir,

    Welcome to our Community, happy to have you here!

    As you mentioned with your Macbook Pro 20214 with Big Sur your TeamViewer v11 doesn´t work because version 11 can be used up to macOS 10.12 (Sierra), as you can see in the following table:

    For details: Supported operating systems for TeamViewer (Classic) - TeamViewer Support

    The suggestion would be to update your license.

    However, we would recommend calling our customer support team for more help on this matter o guidance in your case.

    We hope you find the right solution and in case of any other doubt or concerns please don´t hesitate to contact us.

    Best,

    Valeria.

    Spanish Community Moderator

    Moderadora de la Comunidad en Español

Answers

  • Valeria2
    Valeria2 Posts: 515 Moderator
    Answer ✓

    Hello @Basiir,

    Welcome to our Community, happy to have you here!

    As you mentioned with your Macbook Pro 20214 with Big Sur your TeamViewer v11 doesn´t work because version 11 can be used up to macOS 10.12 (Sierra), as you can see in the following table:

    For details: Supported operating systems for TeamViewer (Classic) - TeamViewer Support

    The suggestion would be to update your license.

    However, we would recommend calling our customer support team for more help on this matter o guidance in your case.

    We hope you find the right solution and in case of any other doubt or concerns please don´t hesitate to contact us.

    Best,

    Valeria.

    Spanish Community Moderator

    Moderadora de la Comunidad en Español