Permanent Connection Password

Hi Everyone,

Is anyone able to please assist me going crazy been trying to set this up. I am trying to make a permanent login password to one Teamview account from mine. It's only one device but I have tried to set up remote device and it just saves my personal device. Any help would be appreciated please because currently if the connection is lost for any reason I can not reconnect with same password, which it never did that before, now every time we disconnect the season their password changes and can not find where or how to make password permanent to I can access anytime needed without them having to send me a new code.


Thank you for your assistance, very confused 🙈