assignment --id not always working

HPK_AA

We are using script to deploy 32 bit TeamViewer to computers. In this script the last line is as follows:

"C:\Program Files (x86)\TeamViewer\TeamViewer.exe" assignment --id [data removed per Community Guidelines]

Recently we have started experiencing problems, it seems like this line is not executed at all. And because of this computers are not listed in TV and they got no policies.

It might be something to do with TV versions. Everything seems to be working with version 15.51.6 (which is the version we firstly install). I think the problem starts maybe when TV updates itself to a never version.

Tried also executing above mentioned line from admin command prompt it seems like it really doesn't do anything at all.

If TV is uninstalled manually and installed again (initially with version 15.51.6) assignment id is executed properly.

Ideas?

MasterAccount

Known Issue, are you deploing via Intune?

I'm now removing the Assignment from the installation, and deploy the assignment via script in Intune.

.Carol.fg.

Hi @HPK_AA and @MasterAccount ,
Thanks for reaching out to our Community!

Please know that for Intune we have a different deployment guide: https://www.teamviewer.com/en-us/global/support/knowledge-base/teamviewer-remote/deployment/deploy-teamviewer-on-device-groups-via-microsoft-endpoint-manager/

The regular deployment article (for sccm) you can find here: https://www.teamviewer.com/en-us/global/support/knowledge-base/teamviewer-remote/deployment/mass-deployment-on-windows-overview/

In our articles we suggest running the script for assignment - - id 30 seconds after the installation, but some systems may need more time. Please consider increasing it to timeout /t 60 / (60 seconds) and try again.

If the issue persists don't hesitate to contact our support team directly for help.

I'm looking forward to your feedback. 🙋‍♀️
Let us know how it goes.
Best, Carol

MasterAccount

Known Issue, are you deploing via Intune?

I'm now removing the Assignment from the installation, and deploy the assignment via script in Intune.

HPK_AA

We are deploying with sccm.

Have contacted support and got some advice from them but no avail

.Carol.fg.

Hi @HPK_AA and @MasterAccount ,
Thanks for reaching out to our Community!

Please know that for Intune we have a different deployment guide: https://www.teamviewer.com/en-us/global/support/knowledge-base/teamviewer-remote/deployment/deploy-teamviewer-on-device-groups-via-microsoft-endpoint-manager/

The regular deployment article (for sccm) you can find here: https://www.teamviewer.com/en-us/global/support/knowledge-base/teamviewer-remote/deployment/mass-deployment-on-windows-overview/

In our articles we suggest running the script for assignment - - id 30 seconds after the installation, but some systems may need more time. Please consider increasing it to timeout /t 60 / (60 seconds) and try again.

If the issue persists don't hesitate to contact our support team directly for help.

I'm looking forward to your feedback. 🙋‍♀️
Let us know how it goes.
Best, Carol

jamaestre

https://community.teamviewer.com/English/discussion/comment/156196#Comment_156196

is it working better for you to handle the assignments via remediation scripts than thru the install script? we need to update old version in lots of endpoints in Intune. trying to decide best way to upgrade. we have tensor. Thanks

HPK_AA

We did not make any changes to the installation script. The problem was minor and we fixed the installations by running the script on those machines again.