i submited a reinstate the account.

jasdhillon

how long does it take teamviewer to get back to me? i put in the ticket on Feb 29 and still have not heard back?

thanks

.Carol.fg.

Hi @jasdhillon ,

Welcome to our Community and thanks for your question!

Tickets can take a few business days to be processed depending on the queue.

Please send me a private message with your ticket number, I will be happy to check the status of your case with our support team. 🙋‍♀️

Best, Carol