Unable to migrate machines

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Blazers
Blazers Posts: 1 Newbie
edited March 18 in General questions

Hi folks,

Firstly - TV as product, now **bleep**! Please go back to the old reliable product.

Now I've got that off my chest... What causes a migration of clients to the new client fail? No errors, says it's done. But they remain in "Needing migration" status. I've got two newly installed server machines that simply refuse to move over. I've remoted and re-added the auth and management on the clients. But no joy. Is there a log somewhere that would show me what the bobbins is going on?

Cheers,

Jon

Answers

  • Kirthana
    Kirthana Posts: 12 Staff member 🤠
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    Hi @Blazers

    Welcome to the TeamViewer Community! 🥳

    I would like to suggest reviewing the community article linked below:

    This article provides valuable insights and guidance that may help address your migration issue. Please take some time to go through it thoroughly.

    Migration issue

    If after reviewing the article the issue persists, I recommend submitting a ticket. Resolving this matter may require a remote session to troubleshoot effectively.

    How to submit ticket

    Thank you!


    Regards,

    Kirthana

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