Hi,
I recently purchased a TeamViewer Remote Access subscription, and when I try to activate the account via the activation email link, I get then following message:
"Sorry, the license couldn’t be activated. There is another license on the account. Please contact us. Customer support"
I recently canceled a business license on the same account, why isn't it removed?
It's not possible to make a support ticket with this new subscription.
Any idea how I can resolve this issue?