please check the license

mrshin163
mrshin163 Posts: 1
edited March 2024 in Licensing

while i was writing teamviewer, request for license approval,

there are currently 3 license.

please cancel accid [removed per Community Guidelines]and

continue using the December one.

i currently have 3 licence , but they keep asking for payment.

Answers

  • Akiho
    Akiho Posts: 1,413 Moderator

    Hi @mrshin163,

    Thank you for reaching out to the Community.

    For cancellation and any consideration about your TeamViewer license, we would strongly recommend contacting our Customer Support team directly.

    Please note that this topic includes personal information and we are unable to assist such cases in the Community for security & privacy purposes.

    If you have a licensed TeamViewer account, you can generate a support ticket: please use the below link and sign in with your licensed TeamViewer account:

    📩 Submit a support ticket

    Thanks in advance for your understanding.

    Best,

    Akiho


    Japanese Community Moderator / コミュニティモデレーター