Possible for client not wishing to install any EXE to allow our Developers to access PC remotely?

atthepeak

We have been using TeamViewer to support our customers for years. Most install QuickSupport. I have a new customer not wishing to install any EXE on their computer but wanting to use the TeamViewer web client as a vehicle for us to access.

Valeria2

Hi @atthepeak,

Welcome to our Community. Happy to have you here!

If your customer doesn´t want to install TeamViewer on his computer we suggest, to download the TeamViewer full client from our web site and once he clicks on open program, the system will offer him three options among which he will find run only (one time use)

This will allow your developers to access a PC remotely using TeamViewer without being installed, since the TeamViewer Web client is only used for outgoing connections, as explained in this article.

We hope that this proposal will suit your customer requirements.

Please keep us posted on the results, we would like to extend our help in case need it.

Have a nice day,

Valeria