Have not received activation email

mikeminhnguyen0428
edited April 2024 in Licensing

Hi there,

I paid for TeamViewer Remote license on Mar 31st, 2024 and got the confirmation email. However, I have been waiting over 24 hours and have not received the activation email. The system still recognizes me as a free user and doesnot let me submit a ticket. I tried to call Customer support, yet they were not able to assist TeamViewer Remote licensure. I then tried to chat to get support, but no one seemed reply to my question. What should I do?

Thank you.