There is an error

Ahmadtrend

I just bought the license. But when I went to activate the subscription, There is an error.''You can't activate the subscription because there is another subsription. ''
But I have not any subscription. Please let me know what is the solution.

Ying_Q

Hello @Ahmadtrend,

Thank you for visiting the Community for help!

In this case of handling licensing inquiries, we kindly ask you to contact the TeamViewer Support Team and double-check if your account is related to any other subscription. At the same time, the support agent is able to assist with the license activation too.

Best,

Ying_Q