Why i can’t activate my account after payment

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echolui
echolui Posts: 3 ✭✭
edited April 5 in Licensing

It made me feel terrible , been trying many times but my t v account still shows free after payment

this Company so bad body can’t help me with great solution

I should not join this system

Best Answer

  • Valeria2
    Valeria2 Posts: 554 Moderator
    Answer ✓
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    Hello @echolui,

    Welcome in our Community and thank you for your message.

    We understand your feeling and we are here to help you.

    Please look in your inbox since you should have received the License Activation email, where you will find the instructions and the activation link. The email is called Activate your TeamViewer license + a customer number.

    We would also invite you to enter in the following link where you will find all our licenses and their activation proceses:

    License Activation Guides - Overview

    Any doubts or concerns please don´t hesitate to contact us.

    Have a nice day.

    Valeria

    Spanish Community Moderator

    Moderadora de la Comunidad en Español

Answers

  • Valeria2
    Valeria2 Posts: 554 Moderator
    Answer ✓
    Options

    Hello @echolui,

    Welcome in our Community and thank you for your message.

    We understand your feeling and we are here to help you.

    Please look in your inbox since you should have received the License Activation email, where you will find the instructions and the activation link. The email is called Activate your TeamViewer license + a customer number.

    We would also invite you to enter in the following link where you will find all our licenses and their activation proceses:

    License Activation Guides - Overview

    Any doubts or concerns please don´t hesitate to contact us.

    Have a nice day.

    Valeria

    Spanish Community Moderator

    Moderadora de la Comunidad en Español

  • echolui
    echolui Posts: 3 ✭✭
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    thank you so much ! It is done finally !

  • Valeria2
    Valeria2 Posts: 554 Moderator
    Options

    Hi @echolui,

    Happy to hear that all worked!

    In case of doubts or any questions please don´t hesitate to contact us again.

    Best,

    Valeria

    Spanish Community Moderator

    Moderadora de la Comunidad en Español