Account shows as free

agorogias
agorogias Posts: 1
edited April 2024 in Licensing

Dear sirs,

Although I paid [removed per Community Guidelines] euros on 12/2023 (Sales order ID[removed per Community Guidelines], invoice number[removed per Community Guidelines]), my account seems free yet. I have problems connecting my PCs. Please advise.

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  • .Carol.fg.
    .Carol.fg. Posts: 1,305 Moderator ☑

    Hi @agorogias ,

    Thanks for your message and welcome to our Community!

    Please try to follow our guides to activate your license: 📄 License Activation Guides - Overview

    If you didn't receive the activation email, please contact our support team directly. Their contact information can be found here.

    Let us know how it goes, and if we can help you any further. 🙋‍♀️

    Best, Carol


    Portuguese Community Moderator

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