Resetting Windows 10 PC
I potentially have a problem with TeamViewer and I want to make sure that I can address it before it occurs.
Presently my license is for Personal use, which is correct. I have two PCs on my internal network, which I access via TeamViewer. One is my wife’s laptop and the other is a Windows 10 PC that does not have a monitor, keyboard, or mouse. I use the Windows 10 PC for testing.
TeamViewer was working perfectly and then I had a problem on my Windows 11 PC that caused me to Reset the PC. When I did, I had to reload TeamViewer, which caused my ID to change, and my license to change. It took a while to have my license changed back to Personal use.
Not sure how, but Resetting my Windows 11 PC caused my user to change. I need both my Windows 11 and Windows 10 PCs to have the same user. According to Microsoft I need to Reset my Windows 10 PC which will cause me to have to reload TeamViewer. I am assuming that the ID for the Windows 10 PC will change.
What should I do to make sure my license is for Personal use?
