What free version do I need to download?

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bdlerch_1
bdlerch_1 Posts: 1 Newbie

Last night I tried to remote into someone else's computer with the login credentials he gave me. I was able to get in, but within 10 seconds it kicked me out. When I tried to get back in, it said I have to wait one more minute before getting in. I tried after one minute, but it said the same thing again. The same thing just happened to me about 30 minutes ago. It's definitely not on his end, because someone else this morning was able to remote into his computer without any issues. I'm guessing I had an older version on my machine. Which newer version should I download? I looks like there a few t choose from.

Best Answer

  • Ying_Q
    Ying_Q Posts: 2,598 Moderator
    Answer ✓
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    Hi @bdlerch_1,

    Welcome to the TeamViewer Community!

    The latest TeamViewer version can be found and downloaded on TeamViewer homepage - https://www.teamviewer.com/en/download/windows/. Simply choose the compatible option to the operating system then start downloading TeamViewer.

    Give it a go on updating the TeamViewer version and drop back to update us about your case please.

    Best,

    Ying_Q

    Community Moderator/中文社区管理员

Answers

  • Ying_Q
    Ying_Q Posts: 2,598 Moderator
    Answer ✓
    Options

    Hi @bdlerch_1,

    Welcome to the TeamViewer Community!

    The latest TeamViewer version can be found and downloaded on TeamViewer homepage - https://www.teamviewer.com/en/download/windows/. Simply choose the compatible option to the operating system then start downloading TeamViewer.

    Give it a go on updating the TeamViewer version and drop back to update us about your case please.

    Best,

    Ying_Q

    Community Moderator/中文社区管理员