I never seen this before today, and I don't know how to disable that. It has an orange square around and a tab in the middle top with a button "End Session". How to disable this?
Hello all, Thanks for all your comments and questions. We appreciate your honest feedback and the time you took to contact us about the new screen-sharing indicator feature.
All the feedback has been forwarded internally to the designated teams. You can find more details about this new feature in our article: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/security/enable-screen-sharing-indicator-for-your-remote-sessions/ For licensed clients, please know it's possible to disable this feature via policy or manually.
I hope this information can assist you! 🍀 Don't hesitate to post if you have further questions. Best, Carol
Hi @FedericoF , Thanks for raising the question!
Please note that according to our article https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/security/enable-screen-sharing-indicator-for-your-remote-sessions/#:~:text=Default%20configuration to disable the screen indicator a license is required. TeamViewer Host will only display the the screen sharing indicator if you start the remote session asking for prompt for confirmation.
I hope it helps! 🍀 Best, Carol
I seem to have the same issue, i cant exit out of the blue box either which makes the end session button not work
I'm running TeamViewer Remote version 15.53.6 (64-bit) on Windows 11. This version puts an orange rectangle with an orange tab "End session" at the top of the screen. Where can I download older versions of TeamViewer Remote, when this orange box did not exist?
Hi all,
Thanks for bringing attention to this topic. 😄
We're currently getting more details about this new security feature to share with you all.
We thank you for your patience and understanding.🙏🏻🌷
Please let us know if you have further questions!
Best, Carol
Hi Carol, thanks for writing. I look forward to hearing from you again soon — with more details about the orange box around TeamViewer sessions.
The annoying thing about it is not so much about the box itself, but the large orange "tab" that says "End session" in the top center of the screen. That tab occupies important screen real estate on my Windows 11 machine and prevents me from accessing menus that I need to access during a TeamViewer session. If the "tab" could be moved/slid by the user, that would fix the problem. Could you please forward this suggestion to the Development team?
Thank you.
There has been a QuickSupport update on my Android device. No orange box visible anymore. Case closed.
Hi all, We thank you for your patience for further information!
With the latest update of TeamViewer, the remote session screen was enhanced to bring more visibility to the remote partner regarding which monitor is being viewed as well as a quick button to end the session.
The feature is available at the moment for our free users and it cannot currently be disabled. TeamViewer understands that during an attended remote session the remote partner has the right to end the connection at any moment; therefore, enhancements were done to improve the visibility of the session.
We highly advise our users to always keep TeamViewer in the newest version. For clients with a license, always make sure you're logged in with the licensed account. You are also welcome to provide feedback about this feature in our Ideas board.
We thank you for your understanding. Please don't hesitate to ask if you have any further questions.
Thanks for your answer Carol But, this is highly disappointing. Usability is sacrificed for visibility? ( to bring more visibility to the remote partner regarding which monitor is being viewed as well as a quick button to end the session) This can be achieved by a myriad of other, less intrusive means. (The feature is available at the moment for our free users) So not for licensed users? Do they not have the right to end the connection at any moment?
Unless I don’t comprehend the literalness of it, I don’t thing Carol’s answer is very logical nor valid. And I still would like to know, weather this ‘feature’ will be more free-user friendly in the future? Greetz.
I’m connecting to a company account with some 300 machines running TV in the background. I connect through a VPN and after remote connect using a local ip address from inside the company VPN. The company uses a license in all remote machines and still I see this orange box.
There is no remote partner on the other end to end my session except me, or, if the IT department chooses to connect also to my machine for some reason. But again, this is a remote machine that uses only a virtual monitor, no physical person is there.
Hi Carol,
Last night I replied to you, on how I am connecting through a VPN to my company and using a LAN IP adress within the company's network to connect to the remote machine. This is a company with around 300 machines, all running TV with a company license, and still I have this orange box.
This morning I wake up to see my reply is gone.
I will not reply again describing the issue.
Thank you for your efforts.
Support, please provide an update if you are able to remove this annoying feature, I used to be able to take clean screenshots and now with this feature just looks bad and works horrible, the user interface should be as before . Can you please consider moving this to the notifications section or to another area where does not interfere? I hope I don't have to move to **Third Party Product** or other solution that can accommodate our requests. Please advise.
"The feature is available at the moment for our free users and it cannot currently be disabled" This statement is interesting, sounds more like an attempt to annoy the "free version users".
I use TeamViewer for personal use to control PC's in my home locally, there is no one else on the other end so it is a useless feature (for me).
Its just like the remote feature where they kept cutting my access off and telling me that I appear to be using the product commercially. I have filed their drawn out process to say that is not the case several times but after a while they just cut off access again so I gave up.
I understand that I am using it Free of charge for personal use and it meets my needs even with the annoyances so I can't complain, it's just an observation
Same here. Plus it prevents me from accessing my hidden tasksbar, so I can only access items on the desktop.
This orange button is flipping hideous Windows 8 levels of garbage. The clown on the other end doesn't need one more "click this button to screw up" button. Teamviewer has always made itself clearly visible with a simple way for the external user to end the session at any time, requiring a singe click or at most two. The button is not moovable and is blocking interface elements I need to interact with.
I don't mind a little more visibility as to which screen is currently being viewed, but this color is offensive.
Funny you don't have a dislike button here, your feelings must be to fragile.
Hello,
Same problem here with this new bar, unable to close the blue box by clicking "got it" remotely, so the windows hide remote content, just annoying.
FYI, I have a paid licence
How is it possible to deactivate this feature ?
Best regards
I'm also connecting to a host with a paid license. Company with around 300 PC's all accessible through TeamViewer, and I get this orange box.
The clicking "Got it" when appears I need to open the VPN to the company, then use Remote Desktop Connection from Microsoft, close the box, then back to Team Viewer.
Annoying changes.
Btw, the remote machine doesn't even have a monitor connected to it, let alone "someone there" to click anything.
Is this a message from Teamviewer? I've used TV for years and never seen this before. Clicking on "got it" or "end session" doesn't close the box.
has to be clicked on at the remote connection, very big problem if you connect to devices that have nobody at the other end, now with the big blue got it prompt it really interferes with usability if just using it to access unmanned machines.
When will this problem be resolved? This is very annoying.
It's so handy having that big blue box on top of everything when you don't have a monitor connected to a server… I have found that I can press the Got It button when connected via **Third Party Product** but that then begs the question as to why I've got a licence for TeamViewer in the first place.
I have found that if u log out of the remote computer and back in after a few minutes, no orange box. it is a pain to do this every time but until they get rid of it, only workaround i have found.
I can't get rid of this. Clicking on "got it" does nothing. It is right in my field of view and can't see what's under it
