📣 The TeamViewer Knowledge Base has moved!

JeanK

Dear Community, we have an important update to share with you. We're making a change to how you access our Knowledge Base. Today the TeamViewer Knowledge Base has relocated from the Community to

👉 https://teamviewer.com/support 👈

Why the move? 

This move aims to centralize our support resources, making it easier for you to find the assistance and information you need to make the most of our products and services.  

 

What does this mean for you? 

Rest assured, the quality and availability of our knowledge base content will remain unchanged. The new location of the Knowledge Base means that all those helpful articles you're used to finding in the Knowledge Base will now be located on our customer support page under teamviewer.com/support You can also access it by clicking the Knowledge Base button in the top navigation of our Community homepage or by directly visiting the new Knowledge Base via teamviewer.com/support. 

⚠Important Note: This move will not affect the remaining Community assets. The Support Forum, the Community Blog, and the Changelogs will stay within the Community platform. 

Do you have any questions or concerns? Don't hesitate to reach out to us here in the Community. We're here to help and make sure this transition goes smoothly for everyone. 

We are committed to continuously improving your experience with TeamViewer, and we believe this move is a step in the right direction. 

Thank you for your ongoing support! 

 

All the best, 

/JeanK

Shift7Solutions

The KB pages look good. Is there a search tool similar to the Community Pages?

Akiho

Hi @Shift7Solutions,
Thank you for sharing your feedback!

We're delighted to hear that the new Knowledge Base pages have met your expectations.

Currently, we are in the process of developing a search tool to improve the search experience of the Knowledge Based article. 

Rest assured, we will notify you through our Community once the search feature is live. 

Your patience in this matter is greatly appreciated, and we thank you for your understanding.

Stay tuned,

Akiho