Hi , i install teamweaver in one account and teamweaver quicksupport in oppo a38 , and teamviewer work fine with every device but not work with oppo a 38 . When we try to connect remotely it get connected but screen get freeze ,as soon as device commected , i cannot control my other phone oppo a38 , only coming promblem with this device . Can u tell why quicksupport not working or remote control not working on oppo a38 . And i install remote add on and its on also but still prombelm coming