Help - PC app won't allow a 10 digit ID, the connect button grays out

PC app to Mobile app = doesn't connect because my mobile ID is 10 digit

Mobile app to PC app = works fine, my PC ID is 9 digit

PC browser to Mobile App = works, but input lag is too much

Now, how can I make it work with PC app so I can avoid the input lag?

Note: i downloaded the latest apps on both devices.

Any tips?

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