Help with remote control, please.

Mav6215
Mav6215 Posts: 1
edited May 2024 in Mobile

Hi,

Just found this forum and am hoping someone can help resolve an issue with remote accessing my Windows 10 Pro PC from a Samsung S23Ultra Android phone. All software and updates installed on both devices.

When I attempt to log in it informs me that it is connecting then I get the following screen on the S23Ultra;

Pressing further buttons on the Samsung device causes similar to happen frequently locking up the phone.

Does anyone have any advice to offer, please?

Cheers

Mav