Unattended access with full access requires user permission on home PC

NTXH

Hello all,

I have started to get this issue where my personal PC at home is requiring permission to remote control. I hadn't changed any settings on the TeamViewer, but I may have updated the client, but I have never had to do this in the past and it is now making it near impossible for me to connect to my current logged on session.

I have double checked that unattended access is configured, which it is and I have double checked the client advanced settings is set to 'full access', which it is. I have also uninstalled the client with the remove settings option selected, then downloaded the newest stable release and reconfigured everything etc. But it still is requiring the logged on user to grant control. Is this a new "feature"? Any thoughts on what I can change to have complete unattended access even with a user, ie. me, logged on?

Thanks in advance,

NTXH

Ying_Q

Hi @NTXH,

Welcome to the Community and share your discussion with us!

After reading your case, the step of remove settings during the uninstallation of TeamViewer has removed the unattended access set-up and also the customised settings. The fresh download and installation on your device will apply the default settings on TeamViewer. We unfortunately have the chance to revoke the removal.

Here are my suggestions for your case:

1. set up the unattended access and control accessibility again according to your needs for remote connections, Sorry for the inconvenience caused;
2. run the TeamViewer uninstallation without ticking the option of remove setting;
3. alternatively, using the option of check for new version to update TeamViewer for future updates, it helps to maintain the set up of TeamViewer but you get to experience the latest feature of TeamViewer

I really hope the information above helps to explain the settings. If there is something I may help further, simply drop me a comment below.

Best,

Ying_Q