How to get my money back?
I have a free account but received a charge for [removed per Community Guidelines]without warning. I haven't even used teamviewer in forever. How do I get my money back?
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Answers
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Hi @m_m,
Thanks for your post.For further communication about a TeamViewer license, kindly contact our Customer Support team directly, as we are unable to assist in any cancellation or licensing cases in the Community for security & privacy purposes.
If you have a licensed TeamViewer account, you can use the below link to generate a ticket:
Should you encounter any issues while generating a support ticket, please visit our Support page for alternative options.
Thanks in advance for your understanding.
Best,
Akiho
Japanese Community Moderator / コミュニティモデレーター
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