chat connection works but not remote control

hdk
hdk Posts: 1
in Mobile

Answers

  • TVSupportMatt
    TVSupportMatt Posts: 95 Staff member 🤠

    Hello @hdk

    Welcome to our Community and thank you for your first post! 🌏️

    Please correct me if I am wrong. You might be connecting to a mobile Apple device such as an iPad or iPhone.

    With mobile Apple devices, you cannot remotely control the device.

    Please let me know if you need further help. 👍️

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