Teamviewer prompt for confirmation.

OneFaceMedicalTV
OneFaceMedicalTV Posts: 1
in General questions

Hi,

Does anyone of you encountering issue prompt for confirmation every time remote into 1 device? I have reinstalled the TeamViewer to the latest version and removed all the previous settings.

However, what I found out is that other users trying to remote to the same device, it wont prompt for confirmation or need to approved the remote connection. I already checked the settings and should be all allowed full access to everyone. So, only 1 specific user that having this kind of prompt confirmation issue, anyone of you know why ?

I really appreciate those helping me.

Thank you.

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Answers

  • TVSupportMatt
    TVSupportMatt Posts: 95 Staff member 🤠

    Hello @OneFaceMedicalTV

    Welcome to our Community and thank you for your first post! 🌏️

    The key thing that stands out for me in your post was when you wrote that it won't prompt for confirmation for other users.

    On the device you are using to remote into the remote device, you will want to open the TeamViewer application > select the gear symbol (top right corner or bottom left side depending on interface choice) > select advanced > open advanced > scroll down to the section titled, Advanced settings for connections to other computers > next to Access Control, make sure Full Access is selected from the drop down menu > OK.

    Do not confuse this specific section with a section further up titled, Advanced settings for connections to this computer.

    image.png

    Let us know how it goes and if you need further help. 👍️

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