I'm unable to submit a ticket to terminate TeamViewer Web Monitoring Alert Email

Jie1ZHANG

It's a shame that TeamViewer is phasing out web monitoring services. But I still got TeamViewer alert email and I'm not able to logon to management console to delete these monitoring items. I tried to submit a support ticket to terminate all of my monitoring items, unfortunately, submit a support ticket also becomes unavailable for my account.

Ying_Q

Hi @Jie1ZHANG,

Thank you for reaching out to us in the Community!

We are sorry to learn about the dissatisfaction with TeamViewer. I would like to turn things around and assist you with the support ticket. Can you kindly share the relevant contact information via PM. Your understanding and support are greatly appreciated!

Best,

Ying_Q