Screen freezing seconds after successful connection

Valsakumari
Valsakumari Posts: 1
edited July 5 in Mobile

I recently migrated from Samsung M21 to Oppo A59. TeamViewer Host was working fine on Samsung when connecting from an iPhone. But the screen keeps freezing within seconds after connecting to Oppo. I checked a couple of similar posts and disabled the UDP. The issue persists. I sent logs to support n no replies yet. I was hoping somebody could help me with this.