Deactivating device and replacing with new device
I have 3 devices on Teamviewer, only 2 of which i use. The 3rd device is an old Imac I no longer have. I want to replace this but TeamViewer wont allow me to deactivate and replace. What can I do?
Answers
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Hello @MSE64
Welcome to our Community and thank you for your first post! 🌏️
Based on your description, it sounds like you are getting an error message that says something along the lines of being out of moves, or license moves.
I highly suggest reaching out to our Support Team so we can look into your license in detail and see if we can do anything about your moves.
Our Support Team can be contacted by the methods posted in the link below. I suggest that if you have a Business License or above take advantage of being able to call our Support Team.
If you have a Remote Access License, then please reach out by creating a ticket or starting a live chat.
Let us know how it goes and if you need further help. 👍️0
