How the .... do you cancel a remote control licence?

This seems impossible. The licence does not allow phone support or portal access. How do you cancel aso that they don't bill you again and then threaten legal action when you show you never used the product?

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Accepted answers

Akiho

Hi @alan101,

Thank you for reaching out to the Community.

Please know that a licensed TeamViewer account is required to access the ticket system.

Kindly contact our support team by chat if you have not activated your license with your TeamViewer account.

We appreciate your understanding in this process.

Best,

Akiho

All comments

Akiho

Hi @alan101,

Thank you for reaching out to the Community.

Please know that a licensed TeamViewer account is required to access the ticket system.

Kindly contact our support team by chat if you have not activated your license with your TeamViewer account.

We appreciate your understanding in this process.

Best,

Akiho

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