Cant activate 2fa

Artiom97es
Artiom97es Posts: 1
edited July 16 in General questions

An unexpected error occurred: mWVwzRLyr6r-3-3-4A-Udu
one of errors
every time i try its same thing
i tried like 30 times, and when you try like 5times the auth code, its just show error

Answers

  • Valeria2
    Valeria2 Posts: 605 Moderator

    Hello @Artiom97es,

    Thank you so much for your message and welcome to our Community!

    We apologize for the difficulties you're experiencing with activating the 2FA. To assist you better, could you please provide more information such as:

    • Do you receive the error message on the Management Console or the phone?
    • Can you please send us a screenshot of the message?

    Looking forward to your reply to find a solution for you.

    All the best,

    Valeria

    Moderadora de la Comunidad en Español/ Spanish Community Moderator