I want to buy a 1 user licence, can it be accessible from my mobile?

GPHAM
GPHAM Posts: 2

Dear guys,

I want to buy a single remote access licence, to be installed on my laptop and then I will user my mobile to access to it.

What licence should I purchase? It is possible? Thank you for your reply.

Best Answer

  • TVSupportMatt
    TVSupportMatt Posts: 90 Staff member 🤠
    Answer ✓

    Hello @GPHAM

    Welcome to our Community and thank you for your first post! 🌏️

    To answer your question on using a mobile device such as an Android or iOS as a starting point, yes. You can use a mobile Android or iOS device to remote into standard computers just fine.

    If you wanted to remote into a mobile device, that is a different story. That would require a Mobile Device Support Add-On license.

    As for which license you should get specifically, each of our licenses supports using a mobile device as a starting point, so for a recommendation, I suggest contacting our Licensing Department via any of the contact methods listed in the link below. They will ask a few questions, and make sure we get you on a license that fits your needs.

    https://www.teamviewer.com/en-us/global/contact-sales/

    Let us know how it goes and if you need further help. 👍️

Answers

  • TVSupportMatt
    TVSupportMatt Posts: 90 Staff member 🤠
    Answer ✓

    Hello @GPHAM

    Welcome to our Community and thank you for your first post! 🌏️

    To answer your question on using a mobile device such as an Android or iOS as a starting point, yes. You can use a mobile Android or iOS device to remote into standard computers just fine.

    If you wanted to remote into a mobile device, that is a different story. That would require a Mobile Device Support Add-On license.

    As for which license you should get specifically, each of our licenses supports using a mobile device as a starting point, so for a recommendation, I suggest contacting our Licensing Department via any of the contact methods listed in the link below. They will ask a few questions, and make sure we get you on a license that fits your needs.

    https://www.teamviewer.com/en-us/global/contact-sales/

    Let us know how it goes and if you need further help. 👍️

  • GPHAM
    GPHAM Posts: 2

    Thank you so much