activation

nathandh

My license did not activate because I already had the free version before getting the license, and the license will not activate because of that. I was able to activate it but it reverted to not working again. I called in and they showed me how to remove the user account and it now works. This was a difficult process, but at least it works now.

Akiho

Hi @nathandh,
Thank you for your post, and we appreciate you sharing your feedback with us.

We are sorry to hear about the inconvenience experienced during the onboarding process with a TeamViewer license. Nevertheless, it is great to know that TeamViewer is now working with your TeamViewer account.

Should you encounter any issues using TeamViewer, in addition to our support team, our Community is here to help you out as best as we can!

Please do not hesitate to reach out to our Community at any time.
Best,

Akiho