Matthew_13
How do I close my free trial account and use mu paid account
Answers
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Hello @Matthew_13
Welcome to our Community and thank you for your first post! 🌏️
If you are having issues activating your paid license to the same user account that you used the free trial with, please reach out to our Support team by using any of the methods outlined in the link tagged below. We suggest calling during our hours of operation as that will often lead to a faster resolution.
Customer Support (teamviewer.com)
If you are trying to activate the paid license with a different user account. I suggest following the corresponding Knowledge Base article tagged below that matches with the paid license you have for exact instructions on activation.
Activate and set up your Remote Access license (teamviewer.com)Activate your Business license (teamviewer.com)
Activate your Premium or Corporate license (teamviewer.com)
If you still find issues, then you can still reach out to our Support team for assistance on getting your license activated.
Let us know how it goes and if you need further help. 👍️0
