Can't change TeamviewerHost Personnal Password
Hi,
I recently noticed that the Personnal password that was setup has been miss-spelled, which prevents us to connect to a production client on the other side of the continent.
I tried to change the password, but I am not able to select the password entry field.
For the moment, I managed to regain access by changing from a personnal password to a 6 character random password.
Other than that, no way to change the already entered personal password
Thanks for anyone that will take the time to read me!
Thomas
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Hi @TG_Sop ,
Welcome to our Community and thanks for your first post!
It seems the Host has a policy to prevent the change of the settings.
If the Host was installed via mass deployment, you would need to reinstall all the Hosts again with a new mass deployment to correct the personal password.
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-tensor-classic/deployment/mass-deployment-overview/
If you need any help with this process, please contact our support team directly.
Best, Carol
Portuguese Community Moderator