What does 'migration required' entail?
What does 'migration required' entail?
Answers
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Hello @JackLutz
Welcome to our Community and thank you for your first post! 🌏️
Device Migration is referring to moving your devices from the classic Groups/classic User Interface to the new Device Groups/New User Interface.
When a device is assigned to a user account, but is being viewed in the New User Interface, you will see that message you are referring to.
The Knowledge Base article below goes over the prerequisites, reasons, and the full 10 step process for a migration.
Migrate your devices (teamviewer.com)
Let us know how it goes and if you need further help. 👍️1 -
Thanks for posting on this topic.
This is really poor design in my opinion.Migration Required could have easily been written as UI Migration Required or similar.
An extra word or two for better clarity is always a good thing.
My AUD 2c worth 😊2 -
I feel the same way.
I took over many TV installations from the previous admin, which were obviously done with the old group design.
However, these groups are difficult to manage.
I have now created new groups in the form of device groups.
However, I can't add the old devices there.
This is frustrating.
I have tried the migration on 1-2 “to-migrate” devices, but I can't get any further. They are not even displayed for me to transfer them to the new device groups.
I'm supposed to migrate them, but I can't do it and the migration process doesn't tell me how to do it.Do I have to take ownership of the “to be migrated” devices first? If so, how do I do this?
:-(
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