What does 'migration required' entail?

JackLutz
JackLutz Posts: 1
in General questions

What does 'migration required' entail?

Answers

  • TVSupportMatt
    TVSupportMatt Posts: 90 Staff member 🤠

    Hello @JackLutz

    Welcome to our Community and thank you for your first post! 🌏️

    Device Migration is referring to moving your devices from the classic Groups/classic User Interface to the new Device Groups/New User Interface.

    When a device is assigned to a user account, but is being viewed in the New User Interface, you will see that message you are referring to.

    The Knowledge Base article below goes over the prerequisites, reasons, and the full 10 step process for a migration.

    Migrate your devices (teamviewer.com)


    Let us know how it goes and if you need further help. 👍️

  • MichaelAbboud
    MichaelAbboud Posts: 1

    Thanks for posting on this topic.

    This is really poor design in my opinion.

    Migration Required could have easily been written as UI Migration Required or similar.

    An extra word or two for better clarity is always a good thing.

    My AUD 2c worth 😊

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