License still not activation email after payment done

Petrogroup

I have done payment yesterday and subscription in customer portal showing free license. Is there any activation email from team viewer will send to me? Only receive email attached as image. Should i call?

Akiho

Hi @Petrogroup,

Thank you for reaching out to the community, and we are sorry to hear about the inconvenience of onboarding with the TeamViewer license.

Due to private and security reasons, we kindly ask you to contact our support team directly for further assistance in your case.

We appreciate your understanding in this process.

Warm regards,

Akiho